aajl Privacy Policy — How We Keep Your Personal Data Safe

When you register and use the aajl platform, we collect certain personal information that is necessary to provide you with a safe, compliant, and personalised betting experience. This includes your full legal name, date of birth, residential address in the Philippines, email address, and mobile number. We also collect financial information such as your preferred payment method details, transaction history, and deposit and withdrawal records, all of which are processed in Philippine pesos (PHP). During your use of the platform, we automatically collect technical data including your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve performance. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service quality. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

The personal data we collect is used exclusively to operate and improve the aajl platform and to fulfil our obligations to you as a registered player. Your information is used to verify your identity and age in accordance with Philippine gaming regulations, to process deposits and withdrawals securely, and to manage your account on an ongoing basis. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent. Technical and behavioural data helps us detect and prevent fraudulent activity, protect the integrity of the platform, and ensure that all players enjoy a fair and secure environment. We may also use aggregated, anonymised data to analyse platform performance and improve the overall user experience for Filipino players, but this data cannot be used to identify any individual. Your personal information will never be sold to third parties, and it will only be shared with trusted service providers who assist us in operating the platform, under strict data processing agreements.

aajl takes the security of your personal data seriously and applies industry-standard technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on protected servers. Access to personal data within our organisation is strictly limited to personnel who require it to perform their specific job functions, and all such personnel are bound by confidentiality obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and record-keeping obligations. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012 (Republic Act No. 10173). While we make every effort to protect your data, you also play an important role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.

We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. In limited circumstances, we may share your data with carefully selected third-party service providers who assist us in delivering the aajl platform — for example, payment processors, identity verification providers, and IT infrastructure partners. All such third parties are required to handle your data in accordance with applicable Philippine privacy laws and are only permitted to use your information for the specific purpose for which it was shared. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the safety and security of the platform and its users. If aajl undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, but only under conditions that ensure continued protection of your privacy rights. In all cases, we take reasonable steps to ensure that any party receiving your data treats it with the same level of care and security that we apply ourselves.

The aajl platform uses cookies and similar tracking technologies to provide you with a smooth and personalised experience when you access the site on your mobile browser or other device. Essential cookies are necessary for the platform to function correctly — they enable features such as keeping you logged in during your session and remembering your preferences. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made, all of which helps us deliver a better experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some parts of the platform. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertisers. By continuing to use the aajl platform after being informed of our cookie use, you consent to the use of cookies as described in this policy.

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have a number of important rights in relation to the personal information that aajl holds about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold about you, and to request corrections if any of that information is inaccurate or incomplete. If you believe that your personal data is being processed unlawfully or that it is no longer necessary for the purposes for which it was collected, you have the right to request its deletion, subject to any legal retention obligations that apply to us. You may also object to certain types of data processing, including direct marketing, and withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team with your request, and we will respond within a reasonable timeframe in accordance with applicable Philippine regulations. For more information about your rights, you may also refer to the National Privacy Commission of the Philippines.

aajl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine laws, or the features and services available on the platform. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account or via the contact details they have provided. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your personal information. Your continued use of the aajl platform after any changes to this policy have been published constitutes your acceptance of the updated terms. If you have any questions or concerns about this Privacy Policy or about how your personal data is handled, please reach out to our support team — we are committed to addressing your concerns promptly and transparently. This policy should be read alongside our Terms and Conditions and Responsible Gaming page, both of which form part of your agreement with aajl.